Frequently Asked Questions (FAQs)

1. What is Osto's primary function?

Osto is an all-in-one cybersecurity platform that unifies multiple security functions, including Threat Protection, Device Control, Content Filtering, Website & API Protection, Zero Trust Network Access (ZTNA), File Backup, Auditing & Reporting, and Device Misuse Prevention.

2. How do I add my website to Osto?

1. Navigate to Assets > Manage Websites > Add a Website.

2. Enter your domain and fetch or add your server IP.

3. Upload and assign a valid SSL certificate.

4. Update your domain's DNS record to point to the provided OSTO IP.

3. Can I apply multiple policies to a single user or website?

Yes. Osto's policy engine is designed to be flexible. You can create and assign multiple policies to users and websites to build layered security controls.

4. What happens if I delete a website or user?

Deleting a website or user will permanently remove all associated configurations, policies, and settings from the Osto platform. It is a non-recoverable action, so ensure you have backed up any necessary configurations before proceeding.

5. How long does it take for DNS changes to take effect?

DNS propagation times vary based on your DNS provider and the Time-to-Live (TTL) setting of the record. While changes can be visible in minutes, it can sometimes take up to 24 hours to fully propagate worldwide. Setting a low TTL (e.g., 600 seconds) is recommended before making changes.