Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.osto.one/llms.txt

Use this file to discover all available pages before exploring further.

A default group called Common ships with every account; new users land in Common unless you create them in another group.
Path: Assets → Endpoint Users

​
Creating a Usergroup

  1. Go to Assets → Endpoint Users.
  2. Click Create Usergroup +.
  3. Fill in:
    • Name (required) — e.g. Developers, Marketing, Contractors.
    • Description (optional) — helpful for future you when the group list grows.
  4. Click Save. The group appears in the list with a count of 0 users.

​
Editing or deleting a Usergroup

  • Edit: open the group from the list, update the name or description, and save.
  • Delete: click the group’s delete icon. A group can only be deleted when it contains zero users — move users out first.
The default Common group can’t be deleted.

​
Adding users

You can add users manually or in bulk via CSV.

​
Add Manually

  1. Go to Assets → Endpoint Users and locate the target Usergroup.
  2. Click + Add Users on that group’s row.
  3. In the dialog, the + Add Manually tab is selected by default. Fill in:
    • Name (required)
    • Email (required)
    • Date of Birth (optional, DD-MM-YYYY)
    • Phone Number (optional, with country-code dropdown — defaults to your account’s region)
  4. Click Save. The user receives an email with a link to download the Osto agent.

​
Import via CSV

  1. In the Add User dialog, switch to the Import tab.
  2. Click Download Sample CSV to grab the template with the right column headers.
  3. Fill it with your user list and save.
  4. Click Upload CSV and select your file.
  5. Save. Each user receives the same agent-install email.

​
Editing or removing a user

  • Edit: click the edit (pencil) icon on the user’s row. You can update Name, Email, Date of Birth, and Phone Number.
  • Remove: click the user’s delete (trash) icon. The user is unenrolled and their agent stops reporting in. Policies that targeted them via group continue to apply to others.
The Edit User dialog doesn’t include a group selector. Moving an existing user between groups isn’t supported from the edit view today — if you need to reorganize users across groups, talk to your Osto contact.

​
Agent install status

The App Installed column shows the agent’s status per user:
  • Red dot — agent not yet installed (the user hasn’t followed the email link yet).
  • Green dot — agent installed and reporting in.
When no user has installed the agent, you’ll see a warning banner at the top: “No users have installed the agent application. See details.”
  • User Protection Policy — the policies that apply to users in each group (Device Control, App Control, Domain Filtering, DLP).
  • Core Concepts — how Endpoint Users fit into the broader asset model.